February 20th 2017
This letter is to let your new clients know that we have done a large renovation with your company and both my wife and I continue to be happy with our new home. We really enjoyed working with you during the renovation as we felt that you were always more than fair, honest and professional.
We started with a medium size renovation that evolved into a large renovation as we saw opportunities to make our dream home. Thanks for your patience and for always being equitable.
During the material selection process, we selected good high quality products and materials and the final finishes do reflect those choices. We have done lots of our own renovations in the past so we know what quality materials cost and we felt that we got what we paid for. Your trades people are skilled professionals that were friendly and pleasant. Any issues or concerns that we had were always dealt with promptly and fairly.
The entire process was enjoyable and a big thanks to you Steve!
Best Regards,
Bill Ko